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The complexity of groupware development is still an issue. One reason is the socio-technical dimension of groupware. Groupware designers do not only have to address technical issues (as in traditional software development) but also consider the organizational aspects ^[1] and the social group processes that should be supported with the groupware application. Some examples for issues in groupware development are:

Closely related to the motivation aspect is the question of reciprocity. Ellis and others^[4] have shown that the distribution of efforts and benefits has to be carefully balanced in order to ensure that all required group members really participate.

Real-time communication via groupware can lead to a lot of noise, over-communication, and information overload.^{[citation needed]}

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