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In page Politics of Turkey:

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In 2012 the position of ombudsman was created, due to the ratification of the 2010 referendum. The ombudsman is charged with solving, without the need to a recourse before the courts, the disagreements between citizens and the administrations and other entities charged with a mission of a public service proposing reforms to the Government and the administrations to further these goals; and actively participating in the international promotion of human rights. The institution is independent of the government and answers to the Parliament alone.[citation needed] The ombudsman is elected for a period of 4 years by the Parliament.[1]